FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Is your company a manufacturer?

Yes, Hylion Straps is a manufacturer in the field of webbings, safety belts, tie down straps and other straps for more than 20 years.

Do you have a minimum order quantity?

Yes, we require all orders to have an ongoing minimum order quantity. And the MOQ depends on the product and the specific requirements.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 15-40 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal.
30%-50% deposit in advance, and balance before shipping or against the copy of B/L.

What are the trade terms usually?

FOB & CIF & CNF & DDU terms are all available.

How about the shipping?

The shipping cost depends on the way you choose. Express is normally the quickest but also most expensive way. By sea and air is the best solution for big amounts. Besides, if you don't have or don't want to use your express account, we provides discounted express services like DHL, FEDEX, UPS, TNT, etc.